PUBLIC OFFER

on entering into a contract for the sale of goods and the provision of related services
St. Petersburg
Date of last update: 12.02.2026
This Offer, hereinafter referred to as the "Offer" or the "Agreement", governs the relations between "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297 hereinafter the "Seller"), on the one hand, and any individual using the Platform, on the other hand, hereinafter referred to as the "Buyer", jointly referred to as the "Parties" and individually as a "Party".
In accordance with Article 435 of the Civil Code of the Russian Federation, this Agreement constitutes an offer addressed to any individuals and may be accepted by an individual by acceding to the Agreement as a whole.
The form of conclusion of this Agreement is governed by the provisions of the Civil Code of the Russian Federation regulating the procedure and terms for concluding a public contract, a contract of adhesion and an offer.

1. Terms and definitions

The following terms are used in this document with the meanings set out below:
"Platform" means a software segment for distance selling on the information and telecommunications network "Internet", distributed under the names "Starter", "Starterapp", "Стартер", and comprising:
  • a website that allows the Goods offered by the Seller to be displayed to an unlimited number of persons and a contract of sale to be concluded between the Seller and the Buyer, including acceptance of Orders by the Seller from Buyers. The Platform also allows the Seller to accept payments from Buyers through the services of an acquiring bank and/or the Faster Payments System (FPS).
  • mobile applications for the "iOS" and "Android" operating systems providing functionality similar to the website.
  • a module for integration with Goods and Order accounting systems.
  • a loyalty programme module.
"Order" means a request to purchase Goods submitted by the Buyer through the Platform. By placing an Order, the Buyer enters into a contract with the Seller for the sale of the Goods and, where necessary, for the provision of Goods delivery services.
"Goods" means the products that are the subject of the contract of sale concluded between the Buyer and the Seller by means of an Order on the Platform. All contractual relations connected with the sale, purchase, preparation and delivery of the Goods arising from the Buyer placing an Order on the Platform are carried out exclusively between the Seller and the Buyer.
"Authorised user" means a Buyer who has successfully logged in to the Platform using the login and password assigned to them and created upon registration on the Platform.
"Delivery" means the service of delivering to the Buyer the Goods ordered by the Buyer on the Platform. The Goods delivery contract is concluded by the Buyer with the Courier or with the Seller, if the Seller offers such a service. The Seller or the Courier may engage third parties to deliver the Goods to the Buyer.
"Courier" means persons delivering the Goods ordered by the Buyer (except where the Goods are delivered by the Seller). Information about Couriers is set out in the Agreement and/or available on the Platform.
"Fee", "Service fee" means the charge levied by the developer, which also provides technical support for the Platform (LLC "Nazad v budushcheye", PSRN: 1147847127757, TIN: 7839494297), for the ability to use the Platform's functionality to order Goods and delivery from the Seller or the Courier, including the ability to order Goods for pickup, in accordance with the terms specified by the Seller in the Agreement.
"Promo code" means a specific sequence of characters which, upon activation and fulfilment of the other conditions of use of the Promo code, entitles the Buyer to a discount on the cost of the Goods and/or Delivery and/or the Fee.
"Partners" means persons carrying out joint activities with the Seller on the Platform who, together with the Seller, accept and/or process the Order, prepare and/or deliver (hand over) the Goods.
"Personal data processing policy" means the documents defining the Seller's policy regarding the procedure, purposes, methods and time limits for the collection and processing of personal data, published on the information and telecommunications network "Internet" at the following addresses:
  • The Seller's personal data processing policy is published on the Platform, in the personal data documentation section.
"Credit institution" means a credit institution within the meaning of Article 1 of Federal Law No. 395-1-FZ of 2 December 1990 "On Banks and Banking Activities" and clause 1.9 of Regulation of the Bank of Russia No. 266-P of 24 December 2004, which processes payment and refund transactions, including the collection, processing and distribution to settlement participants (the bank, the recipient of funds, the cardholder) of information on completed transactions, using the bank's hardware and software systems and in accordance with the rules of the payment systems.

2. General provisions

2.1. Under this Agreement the Seller undertakes to transfer ownership of the Goods to the Buyer on the terms agreed by the Parties in the Order, and the Buyer undertakes to accept the Goods and pay for them.
2.2. The Buyer's use of the Platform is governed by this Agreement, as well as by the Personal Data Processing Policy, the Terms of Use of Bonus Points, the Rules of the Referral Programme, the Rules for the Use of Promo Codes and QR Codes and other documents regulating the operation of the Platform (hereinafter the "Regulatory Documents").
2.3. By accepting the terms of this offer (by performing acceptance), the Buyer confirms their consent to the paid use of the Platform's functionality for ordering Goods and delivery from the Seller and/or the Courier (including ordering Goods for pickup), as well as to the provision of other services, in accordance with the parameters of the Buyer's Order and/or the Agreement.
2.4. The Buyer accepts the terms of this Agreement and the documents attached to it (performs acceptance) in one of the following ways:
  • by agreeing to the terms of the offer at the moment of registration on the Platform, by ticking the box confirming acceptance of the offer and clicking the "Done" button (when authorising via the "Telegram" messenger), or by entering the verification code from an SMS message (when registering via SMS).
  • by completing the placement of an Order on the Platform — at the moment of clicking the "place order" button or a button of similar meaning;
  • by paying for the Order. In this case the Agreement is deemed concluded from the moment the Buyer is issued a cash receipt, a sales receipt or another document confirming payment for the Goods.
2.5. If the Buyer does not agree with any provisions of the Agreement or the Regulatory Documents, the Buyer must stop using the Platform.
2.6. The Seller has the right to amend the Agreement and its annexes unilaterally within the limits permitted by law. Any amendments to the Agreement are communicated to the Buyer by publishing them on the Platform. Amendments take effect from the moment of their publication unless otherwise stated in the text of the Agreement. The Buyer reviews the current version of the Agreement independently when placing each subsequent Order.
2.7. If unilateral amendment of the Agreement is not permitted under applicable law, such amendments take effect for the Buyer at the moment the Buyer gives consent to the new version of the Offer, which may be expressed by placing and/or paying for an Order again. The Buyer thereby confirms that placing and paying for an Order on the Platform and the direct use of the Platform indicate the Buyer's acceptance of the Offer.
2.8. The Seller provides the Buyer with the opportunity to review the materials published on the Platform, to order Goods and arrange delivery from the Seller and/or the Courier on the terms determined by the Seller and/or the Courier, as well as to use other functions and services provided for by the parameters of the Order and/or the Offer.
2.9. The Seller grants Buyers a licence to use the Platform in accordance with the terms of this Agreement.
2.10. In order to increase Buyers' loyalty to the Platform and to carry out marketing activities, the Seller may grant the Buyer a discount on the Goods, Delivery or the Fee.
2.11. The availability of the Platform's functions may depend on factors such as the Buyer's region, the delivery address and the information provided by the Seller. Some functions may be unavailable or restricted for the Buyer. The Buyer is prohibited from using any means of circumventing these restrictions. The Buyer will be informed about the availability of the Platform's functions upon request.
2.12. Any claims regarding an Order are considered by the Seller or the Courier within the time limits provided for by the applicable legislation of the Russian Federation, and where such time limits are not established — within 10 business days from the date of receipt of the claim.
2.13. The Seller is responsible for the accuracy and content of the information provided on the Platform, including prices, delivery times and product availability.
2.14. To access certain functions of the Platform, such as placing an Order, the Buyer must register and log in. When registering, the Buyer must provide the requested information and choose an email address and a password for logging in. The Buyer, for their part, ensures the confidentiality of their account login details and does not disclose these details to other persons.
2.15. Buyers are prohibited from holding several accounts on the Platform in order to benefit from discounts and promotions. If the Seller suspects a breach of this condition, it may take measures to block such accounts.
2.16. When registering, the Buyer must provide a valid mobile phone number, name and email address in the "My data" section. Changing the mobile phone number requires confirmation by a code sent to that number. Buyers acknowledge that providing a valid mobile phone number is necessary for fulfilling the Order and Delivery and for maintaining communication between the Seller and the Buyer. If an invalid mobile phone number is provided, the Seller has the right to cancel the Order and/or Delivery.

3. Procedure and terms for placing an Order on the Platform

3.1. Only Authorised users may place orders on the Platform. Buyers must review all terms relating to the Goods, Delivery and the Fee provided by the Seller and/or the Courier.
3.2. By performing the actions specified in clause 2.5 of this Agreement, the Buyer agrees to the terms of this Agreement and to the Order terms set out on the Platform, thereby entering into an Agreement with the Seller and, where necessary, with the Courier.
3.3. Any obvious errors or typographical mistakes in the name and/or description of the Goods (Delivery) have no legal effect and do not constitute grounds for changing the rights and obligations of the Parties.
3.4. Authorised users can find information about the Orders they have placed and check the status of an Order in their personal account on the Platform.
3.5. When placing an Order on the Platform, the Buyer must provide accurate information about themselves and the recipient of the Order. The Buyer is solely responsible for any consequences arising from the Buyer providing inaccurate information. In the event of disputes, the Seller or the Courier will use the phone number with which the Buyer registered as the primary means of contact.
3.6. By providing the information required to place an Order, the Buyer confirms that they have received all information about the Goods, Delivery, the Seller and/or the Courier in accordance with the requirements of consumer protection legislation.
3.7. The Seller has the right to cancel an Order if the Buyer has chosen to pay in cash or by non-cash means using portable bank terminals (POS terminals) and the Seller and/or the Courier are unable to contact the Buyer using the contact details provided by the Buyer when placing the Order.
3.8. If for any reason the Seller and/or the Courier are unable to fulfil the terms of the Order in whole or in part, the Seller has the right to cancel the Order or to contact the Buyer to make changes to the Order that make its fulfilment possible. The Order will be deemed placed on the new terms once the Buyer agrees to those terms by phone or on the Platform.
3.9. The Buyer or the person designated by the Buyer as the recipient of the Goods must ensure acceptance of the Goods. If the Buyer or the person designated by the Buyer as the recipient of the Goods is not present at the address specified in the Order and/or does not accept the Goods (except in the case of a justified refusal to accept Goods of inadequate quality or Goods not matching the terms of the Order), after a 10-minute wait the Buyer will be deemed to have refused to perform the contract with the Seller and/or the Courier. In this case the Seller and/or the Courier have the right to demand that the Buyer reimburse the costs actually incurred in fulfilling the Order, to the extent permitted by law.
3.10. If the Buyer chooses the "leave at the door" delivery option, the moment of performance of the obligations of the Seller and/or the Courier under the Agreement and under the contract with the Seller and/or the Courier will be the moment a notification of delivery of the Goods is sent to the Buyer. Neither the Seller nor the Courier is responsible for the safety of the Goods after they have been delivered under the "leave at the door" option.
3.11. If Goods of inadequate quality or Goods not matching the Order are received, the Buyer must immediately contact the Seller's support service, providing a photograph of the delivered Goods and a description of the defects (discrepancies). The Seller and/or the Courier consider such claims independently within 10 (ten) days from the date they are submitted by the Buyer.
3.12. Where the Goods are delivered by the Courier, the Seller will be deemed to have fulfilled its obligation to hand over the Goods at the moment the Goods are handed over to the Courier's representative.
3.13. The preparation and/or delivery time indicated on the Platform is approximate. Any waiting time for an Order will not be considered a breach of the Order fulfilment deadlines by the Seller and/or the Courier.
3.14. The Buyer may pay for the Goods in cash, by bank card, by settlement using bank card details, and also through the Faster Payments System (FPS).

4. Payment and Goods Delivery options:

4.1. Settlements between the Buyer and the Seller may be made using payment cards, through the services of a Credit institution, with the intermediation of LLC "Nazad v budushcheye" (TIN: 7839494297, PSRN: 1147847127757). LLC "Nazad v budushcheye" is not a payment agent or payment aggregator as defined by Federal Law No. 103-FZ of 3 June 2009 "On the Activity of Accepting Payments from Individuals Carried Out by Payment Agents" and Federal Law No. 161-FZ of 27 June 2011 "On the National Payment System", and acts as a technical intermediary that arranges settlements between the Seller and the Buyer by engaging a Credit institution to accept payments.
4.2. The Buyer may use the Faster Payments System (FPS) provided by a Credit institution to pay for the Goods and related services. By activating the Faster Payments System, the Buyer may consent to linking to the Platform the bank account specified when paying for the Order, in order to automate settlements for subsequent Orders. The link is created in the form of a masked bank card number, since bank card information is stored on the side of the Credit institution. The Buyer may cancel the link to their bank account at any time through their personal account on the Platform.
4.2.1. By activating the Faster Payments System (FPS) to pay for an Order and clicking the "Pay" button, the Buyer agrees to the rules of the FPS provider LLC NCO "Tvoi platezhi" (Bank of Russia licence No. 3518, PSRN 1137711000052), published on the Internet at: https://ypmn.ru/ru/documents/legal.
4.3. In the situations provided for by applicable law, when paying for the Goods and/or Delivery, a cash receipt may be sent to the email address provided by the Buyer upon registration on the Platform.
4.4. The Buyer may enter information about their linked bank card into the Credit institution's interface, including the following details:
  • cardholder name (cardholder value);
  • bank card number;
  • expiry date;
  • security code.
If the bank card details are accurate and valid and the Buyer's bank account has no restrictions on use on the Platform, that bank card may be linked to the Platform with the Buyer's consent and may be used for non-cash payments. All linked cards are displayed in the Buyer's personal account, where the Buyer may also unlink their bank account.
4.5. If the Buyer disagrees with the amount of a payment made, or with any other circumstances related to the use of the card linked to the Platform, the Buyer may contact the Seller using the contact details set out in this Agreement.
If, following consideration of the Buyer's claim, the Seller decides to refund the non-cash payment in full or in part, the refund will be transferred to the bank account associated with the linked card used for the non-cash payment. The refund process involves the Credit institution or an authorised payment acceptance operator or electronic money operator and is governed by the rules of international payment systems, banks (including the bank that issued the linked card) and other financial participants.
The Seller has the right to consider and decide on the Buyer's appeal within 30 calendar days from the date the appeal is received.
Depending on the rules established by the payment acceptance operator, the electronic money operator, the bank or the international payment system, the refund amount may not be displayed explicitly in the Buyer's online banking (no SMS or push notification confirming the crediting of the refunded funds to the Buyer's account). In such cases the Buyer must obtain this information from their bank independently.
4.6. The Seller reserves the right to require the Buyer to verify the data provided to the Platform, including information about the linked card, and may request supporting documents (for example, identity documents) for verification. Failure to provide such documents may be regarded as the Buyer knowingly providing inaccurate information.
4.7. The Buyer may also specify the linked card in the interface of third-party services that support integration with the Platform and act as settlement participants, which allows payment authorisation without disclosing information about the card linked to the Platform. In this case the provisions of clause 5.4 of these Terms do not apply.
The use of the third-party services referred to in this clause is governed by the rules established by those third parties. The Seller is not responsible for the Buyer's use of such third-party services and does not guarantee their accuracy or security.
4.8. When paying for the Courier's services by non-cash means, the Buyer may select an additional percentage of the cost of the service being paid for, or a fixed amount of money, as a Tip. The maximum tip amount may be limited.
4.9. If the Buyer selects the relevant option within 24 hours after delivery is completed, the tip will be charged to the card linked to the Platform.
4.10. The Buyer acknowledges and agrees that the price information for the Goods provided by the Seller may be adjusted when displayed on the Platform due to automatic rounding of prices caused by the technical features of the Platform. The final price of the Goods will be fixed and available to the Buyer in the receipt.
4.11. If non-cash payments are temporarily unavailable or difficult for any reason (including technical problems or insufficient funds on the linked card), the Buyer shall ensure that sufficient funds are available on the linked card to settle the debt for the Order or a specific part of the Order within 30 days from the date the Order was placed.
4.12. The courier assigned to deliver the goods will be appointed within 15 minutes after the Order is placed. The Seller notifies the Buyer that preparation of the Order has begun by sending a push notification, a message in a messenger linked to the Buyer's phone number (WhatsApp, Telegram), a phone call or an SMS message, unless the Buyer has disabled these notifications. The Buyer may also obtain information about the Courier by contacting the Seller's support service.
4.13. Use of the Platform's functionality and services is payable by the Buyer. Payment of the Fee for the use of the Platform's functionality and services (service fee) may be included in the total amount of the Order and displayed to the Buyer before the Order is completed.
4.14. When making a settlement with the Buyer, the Seller generates and provides the Buyer with a cash receipt (receipts) in electronic form, or information in electronic form identifying the cash receipt, including a link to the address of the information resource where the Buyer can obtain the electronic cash receipt independently. This cash receipt, or the information in electronic form identifying the cash receipt, is sent to the Buyer at the email address provided upon registration or when using the Platform, and in the absence of such an email address — to the "Orders" section of the Buyer's personal account on the Platform, accessible only to the Buyer. By accepting the terms of this Agreement, the Buyer, prior to settlement, expresses their wish and gives their consent to receive the cash receipt in electronic form or the information identifying such a cash receipt, including a link for obtaining the electronic cash receipt independently, by the means set out above in accordance with Article 1.2 of Federal Law No. 54-FZ of 22 May 2003 "On the Use of Cash Register Equipment in Cash Settlements and/or Settlements Using Electronic Means of Payment".

5. Buyer's warranties and consents.

5.1. The Buyer acknowledges and agrees that all actions performed on the Platform after logging in with the Buyer's login and password, including non-cash payment using a linked bank card, are deemed to have been performed by the Buyer.
5.2. The Buyer warrants that their Platform account details will not be transferred to third parties and/or persons not authorised to place or pay for an Order on the Buyer's behalf.
5.3. For the purposes of using the Platform, placing an Order and performing the contract between the Buyer and the Seller/Courier, the Buyer gives the Seller, the Courier and the third parties engaged by them in accordance with the Personal Data Processing Policy the Buyer's consent to the processing of personal data. Personal data is processed in accordance with the rules set out in the Personal Data Processing Policy.
5.4. By making a purchase on the Platform, the Buyer consents to receiving emails relating to the Order, as well as to receiving calls, messages and push notifications:
  • to place and/or confirm the Order;
  • in the event of a change to or cancellation of the Order;
  • regarding delivery of the Goods, where this affects fulfilment of the Order or the timely updating of information on its status;
  • in the cases provided for by the Agreement, to change or cancel the Order;
  • about the status of the Order;
  • to assess the quality of service provided to the Buyer.
5.5. By placing an order, the Buyer confirms that:
  • they have fully reviewed this Offer and the documents attached to it;
  • the Buyer understands this Agreement and the regulatory documents, as well as the terms and subject matter of the contract with the Seller and/or the Courier;
  • the Buyer is aware of the meaning and consequences of their actions in concluding and performing the contract with the Seller and/or the delivery company;
  • the Buyer agrees to and accepts the terms of this Agreement and the Personal Data Processing Policy.
5.6. To place an Order, after reviewing the information about the Goods and Delivery, the Buyer provides through the Platform all the data required for the Seller and/or the Courier to fulfil the Order. These include, in particular:
  • the Buyer's personal data;
  • the full delivery address (including the locality, metro station, street, building number, entrance number, apartment number, floor and door code, if applicable);
  • the recipient's name;
  • contact details (phone number, etc.);
  • the method of payment for the Goods;
  • the method of receiving the Goods, if delivery is arranged under the "leave at the door" option.
5.7. The Buyer warrants that they have all necessary rights and permissions to provide the Seller with the personal data of the recipient of the Order (where the Buyer does not receive the Order in person).
5.8. By placing and paying for an Order, the Buyer confirms that they have reviewed and agree to the Offer, the terms of the contract between the Buyer and the Seller and/or the Courier, the Personal Data Processing Policy, as well as the information about the Goods, their Delivery, the procedure for fulfilling the Order and the cost of the Goods, delivery, the Fee and other related services.
5.9. When logging in to the Platform, the Buyer may consent to receiving advertising and informational messages. Such messages may be sent by telephone, messengers, SMS, push notifications, email, postal mailing, display on the Platform and by other means. The Buyer may opt out of receiving advertising messages by contacting the Seller's technical support or, where technically possible, through their personal account on the Platform.
5.10. When placing an Order, the Buyer agrees that the Seller and/or the Courier may delegate performance of the Agreement to a third party while remaining responsible to the Buyer for the result of performance of the Agreement.
5.11. By providing the data specified in clause 4.7 of the Agreement and subsequently using the card being linked, the Buyer confirms their consent to linking that card to the Platform and warrants that they provide accurate and complete information about a valid bank card. The Buyer also undertakes to comply with the rules of international payment systems and the requirements established by the issuing bank for the Linked card, including the statutory procedure for non-cash settlements.
5.12. By placing an Order and selecting the place of delivery of the Goods, the Buyer consents to purchasing the Goods from the Seller's Partner operating at the place where the Order is received. When collecting the Goods (pickup), the Buyer consents to purchasing the Goods from the Seller's Partner operating at the address selected by the Buyer.

6. Obligations of the Seller.

6.1. The Seller independently carries out the activity of selling the Goods, independently prepares the materials to be published on the Platform and oversees the process of delivering the Goods to the addresses specified by Buyers. All matters relating to the content of the Platform and the Goods offered are handled by the Seller.
6.2. The Seller independently ensures that the Goods published on the Platform comply with all standards in force in the territory of the Russian Federation, with safety and quality requirements for the Goods, labelling requirements, product traceability systems, certification, state registration, conformity assessment and licensing, as well as with any other necessary permits and procedures.
6.3. The Seller ensures compliance with the rules and standards applicable to the goods and services it sells (GOST, SanPiN and other rules and statutory requirements for manufacture (where applicable), packaging, storage, sale and delivery of the Goods). The Seller is responsible for all consequences arising from the provision of inaccurate and/or unreliable information about the Goods, as well as for any other violations of Buyers' rights arising from the Seller's activity on the Platform.
6.4. The Seller is released from liability for full or partial non-performance or improper performance of its obligations under this Agreement if such non-performance or improper performance resulted from circumstances beyond its control, including the acts (omissions) of the Buyer, as well as other circumstances beyond the Seller's control, including but not limited to the individual technical characteristics of the devices used by the Buyer, errors made by the Buyer when entering data, the absence of the Buyer (or the person designated by the Buyer as the recipient of the Goods) at the delivery address, refusal by the Buyer (or the person designated by the Buyer as the recipient of the Goods) to accept the Goods, or the Buyer (or the person designated by the Buyer as the recipient of the Goods) being outside the network coverage area.
6.5. The Seller is not liable for delay, failure, distortion or impossibility of data transmission arising for reasons beyond its control, including but not limited to failures of telecommunications networks, the actions of malicious software, technical faults, and interruptions in the operation of telecom operators and/or Internet access providers.
6.6. The Seller ensures the operation of the Platform in a manner consistent with generally accepted technical support standards, but does not guarantee uninterrupted operation of the Platform or the safety and integrity of any data posted or transmitted using it, and is not liable for any losses, including lost profit, incurred by the Buyer as a result of using or being unable to use the Platform, except where such liability is expressly imposed on the Seller by the legislation of the Russian Federation.
6.7. The acts of third parties, including the Seller's partners, telecom operators, payment systems and other persons engaged to perform individual functions, are not considered the acts of the Seller. The Seller is not liable for losses caused to the Buyer as a result of the acts (omissions) of such third parties.
6.8. The Seller's liability for breach of the terms of this Agreement is limited to the amount of actual damage documented by the Buyer and caused directly as a result of the culpable acts (omissions) of the Seller, unless otherwise established by the legislation of the Russian Federation.
6.9. The Seller does not carry out prior moderation of and is not liable for the content of information posted by the Buyer on the Platform, nor for the accuracy, completeness or compliance of such information with statutory requirements.
6.10. If facts of multiple registration by the Buyer, the use of virtual phone numbers, unlawful actions through the Buyer's account for the purpose of obtaining an unjustified benefit or other forms of abuse are discovered, the Seller has the right to apply unilaterally to the Buyer's account measures aimed at preventing improper use of the Platform, including but not limited to: blocking promo codes, restricting participation in marketing promotions, cancelling orders and blocking accounts. Restrictive measures are applied at the Seller's discretion in order to ensure the security of the Platform, to prevent violations of the legislation of the Russian Federation and the rules of the Platform, and to prevent losses to the Seller, other Buyers or third parties.

7. Other provisions and conditions

7.1. The Seller may suspend the Buyer's ability to use the Platform and place Orders in the following circumstances:
7.1.1. Failure to fulfil the obligation to pay for the Goods, their Delivery and/or the Fee within a placed Order, including in the cases provided for by clause 3.8 of this Agreement.
7.1.2. Where the Buyer's conduct towards employees of the Seller, the Courier or the Platform's support service threatens the life, health or property of those persons, causes moral harm, or is considered rude, impolite or inappropriate.
7.1.3. Where the information provided by the Buyer and required to fulfil the Order turns out to be false or inaccurate.
7.1.4. In other situations where the Buyer's actions indicate bad faith in interacting with the Platform and/or towards the persons involved in fulfilling the Order.
7.1.5. Once the reason for suspending the Buyer's access to the Platform has been eliminated, access may be restored upon provision of the necessary information confirming that the factors that led to the termination of interaction with the Platform have been remedied, namely:
  • in the case specified in clause 7.1.1 of the Agreement — provision of information on reimbursement of the costs of the Goods, delivery and the Fee;
  • in the case specified in clause 7.1.2 of the Agreement — provision of information on compensation for the harm caused and/or on reconciliation of the parties;
  • in the case described in clause 7.1.3 of the Agreement — provision of accurate and complete information or data that was missing and led to the suspension of access to the Platform;
  • in the case specified in clause 7.1.4 of the Agreement — provision of information on compensation for damage or the taking of the necessary measures to restore the position that existed before any bad-faith actions that led to the suspension of access to the Platform.
Restoration of access to the Platform may be initiated by the Buyer by sending a request (with supporting documents attached) to the Platform Support Service. The request will be considered and answered within 10 business days from the moment the Platform receives the Buyer's request.
7.2. The Seller reserves the right to terminate the Buyer's access to the Platform without the possibility of restoration in the following cases:
  • repeated commission of the actions described in clause 7.1 of the Agreement;
  • failure to remedy the grounds for suspension of access to the Platform for more than one year.
7.3. The Seller reserves the right to record all conversations with Buyers and/or recipients of the Goods for the purposes of monitoring service quality and resolving possible disputes. If the Buyer and/or the recipient of the Goods uses personal insults or threats or displays other inappropriate behaviour, a support specialist has the right to end both verbal and written dialogue with the Buyer and/or the recipient of the Goods.
7.4. The Buyer confirms their legal capacity and that they have reached the minimum age established by the legislation of the Russian Federation for entering into contracts with the Seller and/or the Courier and performing other transactions provided for by this Agreement.
7.5. On matters relating to the fulfilment of Orders, the operation of the Platform, information about the Seller's activities, the performance of this Agreement and other documents and laws governing the relationship between the Buyer and the Seller/Courier, the Buyer may contact the Seller's support service, which can be accessed through the feedback form (support chat) located in the Platform interface. The Platform's functionality may also offer Buyers other ways of contacting the Seller.
7.6. Unless otherwise stated on the Platform, all prices shown include VAT.
7.7. Information about the Courier is published on the Platform. The Seller may also publish on the Platform opening hours indicating the times for accepting and fulfilling Orders.

8. Information about the Seller and Partners

Seller

  • Наименование

    НАЗАД В БУДУЩЕЕ

  • Адрес

    193312, Санкт-Петербург г, Коллонтай ул, дом 28, корпус 1, литер А, квартира 366

  • ИНН

    7839494297

  • ОГРН

    1147847127757

  • E-mail

    info@starterapp.ru

  • Web-сайт

    https://u.starterapp.ru/

  • Телефон

    +74993215926

Annex No. 1

To the Public Offer of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297)

Rules for the Use of Promo Codes and QR Codes

In order to build a positive image of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297 hereinafter the "Seller"), increase the recognition of the Seller's trademarks and stimulate growth in consumer demand for the Seller's Goods, as well as to build and increase Buyer loyalty, the Seller, acting as Organiser and/or Partner, carries out marketing activities on an ongoing basis, within which it issues Promo codes or gives Buyers the opportunity to obtain QR codes in the "Promotions" or "Rewards" section of the Mobile application.
These Rules for the Use of Promo Codes and/or QR Codes (hereinafter also the Rules) govern the procedure for granting, activating and using Promo codes and/or QR codes, as well as other material terms of their use.

Terms and definitions

In addition to the terms set out in section 1 of the Agreement, all terms used in this document with a capital letter have the following meanings:
Partner — a legal entity holding exclusive rights to manage, develop and support the loyalty programme at the businesses it operates, and to participate in the Seller's marketing campaigns.
Mobile application — a free mobile application for the iOS and Android mobile platforms, available for download in the App Store (for iOS version 9.0 or higher) and Google Play (for Android version 5.0 or higher).
Information system — the set of software, technical and hardware tools by means of which the Seller operates the Loyalty programme.
Bonus points — virtual notional units of account credited to or debited from the Buyer's Bonus account in accordance with the Rules of the Loyalty programme. The amount of points accrued may be used by the Buyer to obtain a discount of up to 99.9% when purchasing Goods in accordance with the Rules of the Loyalty programme. Points are used solely for accounting purposes and under no circumstances are or may be a means of payment, any kind of currency or securities; they cannot be exchanged for cash, given as a gift to third parties or inherited.
Bonus account — a virtual, non-financial account opened by the Seller in the Information system to store information about the number of points accrued and redeemed and the current balance. The Buyer's Bonus account is available for viewing by the Buyer in the Buyer's personal account.
Promo code — a unique numeric and/or alphabetic code confirming the right of its holder to receive Goods at a special price and/or at a discount and/or entitling the holder to have Bonus points credited to the Buyer's Bonus account.
QR code — a unique two-dimensional barcode containing information for its rapid recognition when scanned, displayed in the Mobile application as a result of activating a Promo code or appearing on the Promotion page in the "Promotions" or "Rewards" section of the Mobile application.

1. General information

1.1. Upon activation of a Promo code and/or use of a QR code, and subject to compliance with the other conditions of use of the specific Promo code, the Seller and/or its Partners provide Buyers with an incentive in the form of a discount on the Goods or in the form of Bonus points.
1.2. Promo codes (QR codes) are provided exclusively by the Seller as the Organiser of marketing campaigns and/or by Partners within individual marketing campaigns. Promo codes (QR codes) may relate to specific categories of Goods (in whole or in part) and to specific Goods.
1.3. The validity period of a Promo code (QR code) may be limited to specific Goods and/or categories of Goods within individual marketing promotions in accordance with the rules of such promotions. The validity period of a Promo code (QR code) is determined in accordance with the conditions of use of the specific Promo code (QR code). The conditions and validity periods of specific Promo codes (QR codes) may be clarified at the Contact centre by calling 88006000770 or in the rules of the relevant marketing promotion.

2. Procedure for activating a Promo code

2.1. Buyers who have received a Promo code have the right to activate it through the relevant functionality of the Mobile application.
2.2. To activate a Promo code, the following steps must be taken in sequence:
2.2.1. Install the Mobile application and register in it (if necessary, where the Buyer has not done so previously).
2.2.2. Go to the Mobile application. In the "Promotions" section enter the Promo code, as a result of which the Promo code will be activated. A Promo code can be activated on the Promotion page within the period specified in the message in which the Promo code was sent, or within the period specified in the rules of the relevant promotion under which the Buyer received the Promo code (activation in the "Rewards" section of the Mobile application) — and receive the Promo code or Bonuses to their account.
2.2.3. After activation, the Goods will appear in the "Rewards" section; if it is a Bonus Promo code, the Bonuses will be credited automatically to the Bonus account.
2.2.4. Immediately before placing an order using a Promo code, the Buyer must:
  • make sure that the Promo code can be used at the Business;
  • check whether the Goods for which the Buyer received the Promo code are available for sale.
2.3. The list of Businesses where a Promo code can be used will be available by clicking on the "Rewards" card, unless otherwise provided by the rules of the relevant promotion.
2.4. To use a Promo QR code, the Buyer must:
2.4.1. Where the Promo code (QR code) can be used at the Business and the Goods for the purchase of which the Buyer received the Promo code (QR code) are available at the Business:
2.4.2. when ordering at the Business's till, the Buyer must show the QR code in the Mobile application at the cashier's request;
2.4.3. when ordering through a kiosk, scan the QR code independently in accordance with the instructions on the kiosk. The Seller and/or the Partner have the right to require the QR code to be shown in the Mobile application when the Goods are handed over;
2.4.4. when ordering through the Mobile application, select the relevant promotion and use it when placing a "Mobile order".
2.4.5. The text code below the QR code may also be used to purchase Goods at a special price and/or at a discount.

3. Other conditions for the use of Promo codes and QR codes:

3.1. It is prohibited to select Promo codes, QR codes or text codes for the purpose of activating them. The Seller has the right to block the account of any Buyer in the Mobile application or to refuse to accept a QR code without stating reasons, if there are grounds to believe that such Buyer is in breach of these Rules;
3.2. It is prohibited to use Promo codes and QR codes that were not generated directly by the Seller;
3.3. A QR code must be presented solely on the screen of a mobile device. Screenshots of the screen with the QR code, printouts of the QR code and any other formats of confirming possession of a QR code are not accepted at Businesses.
3.4. The Seller and/or its Partners are not liable for any inability to scan a QR code for any reasons beyond their control, including defects of the device screen;
3.5. The Seller and/or its Partners have the right to refuse to hand over the Goods to a Buyer if there are grounds to believe that such Buyer is in breach of the provisions established by these Rules and/or the Rules of the Promotion;
3.6. Buyers are not permitted to transfer QR codes to other persons;
3.7. The Buyer must independently check the price of the Goods purchased using a Promo code and/or QR code;
3.8. The price of Goods purchased by the Buyer using a Promo code and/or QR code may be changed at the discretion of the Seller and/or the Partner;
3.9. The Buyer may use a QR code only once within a single order, unless otherwise provided on the Promotion page;
3.10. Promotions in the Mobile application are not combined with one another or with other discounts available to the Buyer, unless otherwise provided in the rules of the relevant Promotions;
3.11. Goods at a special price and/or at a discount are provided only once per QR code.

4. Rights of the Buyer:

4.1. To use a Promo code within the period specified in the message in which the Promo code was sent, or within the period specified in the rules of the relevant Promotion;
4.2. To receive information about the rules for using Promo codes, as well as about the rules of the Promotion where applicable, including information about the availability at a particular Business of the Goods for which the Buyer received a Promo code, before placing an order;
4.3. To receive Goods at a special price (at a discount) or Bonuses to the Bonus account subject to compliance with these Rules and/or the rules of the relevant Promotion;
4.4. Other rights provided for by the legislation of the Russian Federation and these Rules.

Annex No. 2

To the Public Offer of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297)

Rules of the Referral Programme

1. General provisions.

1.1. This document contains the rules of the Organiser's referral programme, developed in order to reward Buyers for their activity and loyalty to the restaurant.
1.2. The organiser of the referral programme (hereinafter the "Organiser") is "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297), location: 193312, Санкт-Петербург г, Коллонтай ул, дом 28, корпус 1, литер А, квартира 366.
1.3. The referral programme is an incentive promotion consisting of a set of activities aimed at stimulating consumer demand, attracting attention, increasing the recognition of the Organiser's brand, and maintaining and increasing Participants' interest in the Organiser's trademarks, products and services with a view to their further promotion on the market.
1.4. The referral programme is a marketing activity that does not contain elements of gambling or betting and is carried out on the terms set out in these Rules.
1.5. The referral programme runs indefinitely. The Organiser has the right to terminate or suspend the referral programme at any time, notifying Buyers on the restaurant's official website.
1.6. Territory of the referral programme: the Russian Federation.

2. Terms and definitions

In addition to the terms set out in section 1 of the Agreement, all terms used in this document with a capital letter have the following meanings:
Referral programme — the Organiser's incentive system providing for the accrual of points for completed orders and the ability to exchange those points for various benefits.
Points — units of account credited to the Buyer in accordance with the terms of the Referral programme and used to obtain benefits.
Minimum order — the minimum order amount at which the Buyer can earn points.
Benefits — privileges granted to the Buyer in exchange for points, including discounts, free dishes, desserts and other bonuses.
Point validity period — the period during which points are valid and may be used by the Buyer to obtain benefits.
Referral system — a system of rewarding Buyers for bringing new customers to purchase goods and services from the Organiser.
Notifications — messages sent to the Buyer by email, SMS or through the mobile application containing information about the accrual of points, the expiry of points and other current events in the Referral programme.
Exclusions — orders that do not take part in the Referral programme, including orders placed using promo codes or discounts.
Birthdays — the dates of birth of Buyers specified by Buyers in their personal account on the website and/or in the mobile applications.
Special promotions — temporary activities carried out by the Organiser in which Buyers can earn additional points or discounts.

3. Conditions for participation in the Referral programme

3.1. All Buyers of the Organiser who have reached the age of 18 may take part in the Referral programme.
3.2. To take part in the Referral programme, the Buyer must register on the Organiser's website or in the mobile application, providing their personal data, including first name, last name, phone number and email address.
3.3. Registration in the Referral programme constitutes the Buyer's agreement to the terms of these rules.

4. Accrual of points

4.1. The Buyer earns points for each order placed with the Organiser, provided that the order amount exceeds the minimum order value set by the Organiser for the accrual of bonus points.
4.2. The number of points accrued for an order is determined in accordance with the rates established by the Organiser and published on the Organiser's website and/or in its mobile applications.
4.3. Points are credited to the Buyer's personal account within 24 hours after the order has been paid for.
4.4. The Buyer can check the number of points accumulated in their personal account on the Organiser's website or in the mobile application.

5. Use of points

5.1. Bonus points may be used by the Buyer to obtain a discount of up to 99.99% of the cost of an item, provided that the minimum amount the Buyer must pay for each item is 1 rouble.
5.2. Detailed information on the procedure for using bonus points is set out in the "Terms of Use of Bonus Points" published on the Organiser's website and in its mobile application.

6. Referral system

6.1. A Buyer may invite a new Buyer to purchase goods (services) from the Organiser by providing a unique referral code or link.
6.2. A new Buyer using the referral code or link receives a discount on their first order with the Organiser.
6.3. The Buyer who invited the new Buyer receives additional points to their personal account after the friend places their first order with the Organiser.
6.4. The number of points credited to the Buyer for bringing in a new Buyer is determined in accordance with the rates established by the Organiser.
6.5. A Buyer may invite an unlimited number of new Buyers and earn points for each new Buyer who places an order with the Organiser.
6.6. A Buyer who makes a certain number of visits or orders within a month may receive additional points or discounts.
6.7. The conditions and the amount of the reward for brand loyalty are set out on the Organiser's website or in the mobile application.

7. Notifications

7.1. The Buyer agrees to receive notifications about the accrual of points, the expiry of points and other current events in the Referral programme.
7.2. Notifications may be sent to the Buyer by email, SMS or through the mobile application.
7.3. The Buyer may opt out of receiving notifications by changing the settings of their account on the Organiser's website or in the mobile application.

8. Birthdays

8.1. The Organiser may grant a Buyer who places an order with the Organiser on their Birthday or within a week after it additional bonus points, a discount or a free dish.
8.2. The conditions and the amount of the discount, the number of bonus points accrued or the description of the free dish provided on birthdays are set out on the Organiser's website or in the mobile application.
8.3. Bonus accruals, discounts and gifts granted to the Buyer in connection with a Birthday may be provided to the Buyer no more than once a year.

9. Special promotions

9.1. The Organiser periodically runs special promotions in which Buyers can earn additional points or discounts.
9.2. The list of special promotions and the conditions for holding them are set out on the Organiser's website or in the mobile application.

10. Feedback

10.1. A Buyer who leaves a review about the Organiser on the website or on social media may receive additional bonus points.
10.2. The conditions and the amount of the reward for a review are set out on the Organiser's website or in the mobile application.

Annex No. 3

To the Public Offer of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297)

Terms of Use of Bonus Points

These Terms of Use of Bonus Points (hereinafter the "Terms") form an integral part of the Loyalty programme of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297), hereinafter referred to as the "Seller", and set out the procedure for accruing and using Bonus points on the Seller's Platform.
The Buyer accedes to these Terms by joining the Seller's Loyalty programme.

1. Terms and definitions

In addition to the terms set out in section 1 of the Agreement, all terms used in this annex with a capital letter have the following meanings:
Bonus points — a virtual notional unit giving the Buyer the ability to use it to obtain a reward, including, in the cases described in the Terms, when purchasing Goods. Bonuses have no cash equivalent and do not confer the right to receive their monetary value.
Promotion — a marketing incentive activity, the fulfilment of the conditions of which entitles the Buyer to receive a reward, including in the form of Bonus points. The conditions of each Promotion are individual and are published on the Platform and/or in the Personal account.
Loyalty programme — the set of conditions governing Buyers' participation in the Seller's loyalty programme.
Personal account — the personal page of a registered Buyer on the Platform, intended for the use of the Platform's functionality.

2. General provisions on Bonus points.

2.1. Bonus points may be granted to the Buyer as rewards within promotions run by the Seller, its loyalty programmes, and also in other cases at the Seller's discretion (for example, in order to maintain the Buyer's loyalty to the Platform).
2.2. Each Buyer has a points account. Information about it is available in the Buyer's Personal account.
2.3. Unless expressly provided otherwise, when purchasing Goods through the Platform, the Buyer may apply Bonus points to obtain a discount on the cost of the Goods at the rate of 1 Point = a discount of 1 rouble.
2.4. The number of Points available for use in respect of each item purchased is fixed and calculated automatically based on the total number of available Points, including the restrictions established by these Terms. The Buyer cannot choose a different number of Points to be used for a discount on the Goods at their own discretion; they may either use (redeem) Bonus points or decline to use (redeem) them.
2.5. The following restrictions apply to the redemption of Points:
2.5.1. Bonus points may be used by the Buyer to obtain a discount of up to 99.99% of the cost of an item, provided that the minimum amount the Buyer must pay for each item is 1 rouble.
2.5.2. The terms of marketing promotions may provide for other restrictions on the redemption of Points earned by Buyers within those promotions. The Seller notifies the Buyer of such restrictions by publishing information on the Platform and/or in the Personal account, or by an electronic message using the contact details provided by the Buyer.
2.6. Bonus points may not be used to obtain discounts on certain categories of goods (works, services, property rights) where such restrictions are established by the Seller within its promotions.
2.7. Bonus points accrued unlawfully or in error are subject to cancellation.

3. Procedure for cancelling Points

3.1. The Seller has the right, without prior notice, to cancel the Buyer's Bonus points where the Seller has grounds to qualify the Buyer's actions as an abuse of rights (Article 10 of the Civil Code of the Russian Federation), or where it is found that Bonus points were obtained unlawfully as a result of fraudulent or other unlawful actions by the Buyer.
3.2. If an order for Goods has been cancelled for any reason after Bonus points were accrued, the Bonus points accrued for the cancelled order are debited from the Buyer's points account.
3.3. If Goods of inadequate quality are returned, Bonus points are credited to the Buyer's points account in the amount previously used to pay for the relevant Goods.
3.4. Bonus points credited by the Seller to the Buyer's points account as an incentive to make purchases within a period of time determined by the Seller and not used by the Buyer within that period are subject to cancellation.
3.5. Bonus points may be debited from the Buyer's bonus account if the Buyer does not use those points for three or more weeks (expiry of bonus points).

4. Other conditions

4.1. The Seller may at any time unilaterally amend these Terms by publishing them on the Platform and/or in the Personal account. The Buyer may review the current version of the Terms.
4.2. The Buyer's performance of actions aimed at accepting these terms, receiving Bonus points, participating in the Seller's promotions and using Bonus points on the Platform and/or in the Personal account constitutes confirmation that the Buyer has duly reviewed and agreed to these terms.
4.3. All notifications, messages and other information provided for by these terms are sent to the Buyer on the Platform and/or in the Personal account, or by an electronic message using the contact details provided by the Buyer.

Annex No. 4

To the Public Offer of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297)

Terms for Calculating and Charging the Service Fee

1. General provisions and scope

1.1. These Terms form an integral annex to the Public Offer of "НАЗАД В БУДУЩЕЕ" (PSRN: 1147847127757 TIN: 7839494297) and relate to payment of the Fee.
1.2. These Terms set out the principles, criteria, calculation methodology and rules for informing about the Service fee payable by the Buyer when placing an Order and/or when Related services are provided.

2. Grounds for charging the Service fee and information provision

2.1. For providing access to the Platform's functionality (reviewing the Goods, placing an Order, arranging delivery, providing related services within the parameters selected by the Buyer), a Service fee may be charged to the Buyer in favour of the developer, which also provides technical support for the Platform (LLC "Nazad v budushcheye", PSRN: 1147847127757, TIN: 7839494297), which gives the Buyer the ability to use the Platform on a paid basis.
2.2. Information about the need to pay the Service fee and its amount is communicated to the Buyer by displaying the relevant information in the Platform interface and on the Order checkout screen.
2.3. The fact of registering on the Platform, logging in again and/or placing a further Order means that, at the stage of placing the Order, the Buyer has reviewed and agreed to the Offer, including these terms for calculating and charging the Service fee.
2.4. The Seller may, within the limits permitted by the applicable legislation of the Russian Federation, make changes to the Offer, including these Terms. Information about the current version is published on the Platform's website.

3. Amount, structure and calculation methodology.

3.1. The Service fee is a predetermined amount calculated on the basis of the economically justified costs of providing services to the Buyer, including a share of the Platform's general (overhead) costs.
3.2. The Service fee may be set:
  • as a fixed amount independent of the value of the Order; or
  • as a percentage of the value of the Order.
3.3. In the event of a material change in the Seller's costs relating to the provision of services to the Buyer, the amount of the Service fee may be revised.
3.4. In order to increase Buyer loyalty and/or as part of marketing campaigns, the Seller may grant discounts on the Service fee.

4. Payment procedure and consequences of non-payment

4.1. The obligation to pay the Service fee is performed by the Buyer when placing an Order, within the limits and on the terms established by the Platform interface and the Offer.
4.2. The Seller may restrict or suspend the Buyer's access to the use of the Platform and to placing Orders in the event of the Buyer's failure to perform, or improper performance of, the obligation to pay the Service fee.

5. Final provisions

5.1. These Terms are approved by the Seller and communicated to the responsible employees in the manner established by internal regulations.
5.2. Compliance with the requirements of these Terms is monitored by authorised employees of the Seller within the powers granted to them.