FAQ

• 1. Why Starter is reliable

  - The system processes thousands of orders a day. - There are almost 50 people in the team. We launched IT products for YamiYami, Dostaevsky, Yakitoria. We made our own food delivery. We participated in the opening of a restaurant. - Convenient and fast technical support in Telegram-chat of your project. - More than 500 restaurants in 5 countries work with us. From projects of famous restaurateurs (Dmitry Blinov, Vladimir Perelman) to large franchises («Лепим и Варим»).

• 2. How much does a Starter cost?

  - Implementation and integration — a one-time fee of 99,000 RUB (assessed individually for large chains with specific requirements). - And the commission on a successfully completed order ranges from 0% to 3%, depending on monthly turnover. Find out more at: starterapp.ru

• 3. Paying interest is expensive

  - The commission fee can be passed on to the guest, either in part or in full. A service fee will appear in the cart (similar to Yandex Eda). - The percentage includes unlimited technical support, SMS authorization, and assistance from a dedicated manager and marketer. Most importantly, it includes regular product updates. Starter is not just an "off-the-shelf product," but a sophisticated IT platform with ambitious development plans. - You get an app, a website, a loyalty program, a CRM, a Telegram bot, and marketing consulting. It’s all included because when you make money, we make money too. - The higher the turnover, the lower the percentage. Full details are available at starterapp.ru.

• 4. Is this going to be our app?

  Yes. The mobile apps will be released under your brand. The website will be hosted on your domain. The customer base stays with you forever. But the platform runs on Starter's servers and we don't share the program code.

• 5. What's better than developing your own app?

  - Developing a system like this—including the website, app, CRM, and integrations—would cost you millions and require you to manage IT specialists. We have already invested over ₽100 million in development and continue to improve Starter every month. - For any new integration or custom development, you will have to pay an outside contractor extra or maintain an entire in-house team. Technical support comes at a cost, too. And will that support be available late on Fridays and on Saturdays—when order volumes are highest? - Deadlines... A year of stress, followed by an endless headache over revisions. We’ve worked as a studio for a long time, so we know what we’re talking about 🥹 With Starter, you can launch in a month (our fastest client launched in just 8 days).